Few weeks back, we saw MTN Nigeria lunched their online customer care service via Whatsapp.
It seems other telecommunications giants are following suit. Airtel, which is one of the Leading telecommunication companies in Nigeria, is now live on WhatsApp platform ,where you ( customers )can be assisted with any of your Airtel inquires, requests or complaints. This promises to be an avenue for quick resolution. At a recent communication made by the company. It stated this;
07010000116,
07010000117,
07010000118,
07010000119,
07012631111,
as a WhatsApp contact.We’ve got you covered"
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